Privacy Policy
Your data matters
Superior Bio Labs is committed to protecting personal information collected through our website, customer accounts, checkout process, and support channels.
LAST UPDATED
July 29, 2026
Handled in accordance with applicable Canadian privacy requirements and internal security practices.
WHAT WE COLLECT
- Name and contact details
- Shipping and billing information
- Order and account history
- Website usage and device data
WHY WE USE IT
- Process and fulfill orders
- Provide customer support
- Improve site performance
- Meet legal and security obligations
Privacy details
Superior Bio Labs collects information you provide directly when you create an account, place an order, contact our team, subscribe to updates, or otherwise interact with our website. This may include your name, email address, phone number, shipping and billing details, and order history.
We also collect limited technical information automatically through standard website technologies such as cookies, analytics tools, and server logs. This may include IP address, browser type, device information, pages viewed, and referring URLs.
How information is used
Information is used to operate the website, process transactions, communicate about orders, respond to support requests, detect fraud, maintain security, and improve the customer experience.
Disclosure and service providers
We may share necessary information with trusted service providers involved in payment processing, order fulfillment, shipping, website hosting, analytics, and customer communications. These providers receive only the information required to perform their services.
Security and retention
We use reasonable administrative, technical, and organizational safeguards to protect personal information. Records are retained only as long as needed for operational, legal, accounting, or compliance purposes.
Your choices
You may contact us to request access to, correction of, or clarification about the personal information we maintain, subject to applicable legal limitations and identity verification requirements.
Contact
Questions about this Privacy Policy can be directed to info@superiorbiolabs.ca or by phone at (639) 314-1515.
Questions?
Need privacy support?
Reach out if you need help understanding how your information is handled on the Superior Bio Labs website.